I discovered that one of my employees was stealing and had no choice but to lay him off, it was quite ugly and he left without turning back his set of keys, so I had to rekey all 5 doors at our shop after he left. Cleveland Door & Lock were very quick to respond and Asher the technician showed shortly after I called, he was very professional, pricing was upfront and totally fair, he worked promptly and was very efficient, he made sure all the locks worked smoothly and he gave us enough keys for everyone, I’m very pleased with his work and I’ll definitely be using Cleveland Door & Lock for my business.