My mom recently moved houses next to me and we needed her locks to be replaced I decided to hire Cleveland Door & Lock for the job not only they got the best price but mostly because Jacob their technician came in person to make the estimate and he definitely made the impression of a very reliable and honest guy and dealing with him felt so comfortable and secure! On the day of the installation Jacob showed up on time , was very efficient and did an excellent work. We are very satisfied and so blissed to have Jacob as out technician and would highly recommend him!