Monday night I locked out of my house and I tried to open the lock by myself and go in from the window, I also kick down the door but its didn’t work. I called Cleveland Door & Lock and they said the technician be at my house in 30 min. He came here in less than 20 min and got me back into the house. He was really professional and he picked the lock fast also I was able to use the 10% off coupon so I got a great deal.